Services

Satchel Carry provides licensed home services — plumbing, HVAC, and electrical with upfront pricing, appointment windows that hold, and a labour warranty on every repair.

Services

Satchel Carry provides licensed home services — plumbing, HVAC, and electrical with upfront pricing, appointment windows that hold, and a labour warranty on every repair.

01

Plumbing

Leak repair, water heater replacement, drain clearing, and fixture installation using code-compliant materials with pull-through permits where required. We diagnose before quoting so the estimate reflects the actual condition, not a guess based on symptoms. Camera inspection is used for drain issues when the blockage location affects the repair approach.

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02

HVAC service

Seasonal tune-ups, emergency repairs, and system replacements with load calculations documented on major installs. We carry common repair parts on the service vehicle so most diagnostic repairs are completed in one visit rather than scheduled for a return trip. Equipment recommendations include multiple efficiency tiers with payback estimates based on your local utility rates.

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03

Electrical

Panel upgrades, outlet and lighting work, and safety inspections performed by licensed electricians who pull permits when required. We do not perform electrical work that should be permitted without pulling the permit — the permit protects you at resale and insurance claim time. Work is inspected by the local authority having jurisdiction before walls close.

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04

Maintenance plans

Annual HVAC and plumbing inspections with priority scheduling, discounted diagnostic rates, and reminder calls before intervals lapse — so deferred maintenance does not compound into a system replacement. Plan members receive a written condition report after each visit with prioritised recommendations and estimated costs for any items identified.

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How we work

From the first conversation to delivered work, each step is written down.

  1. 01

    Book & confirm

    Appointment window texted the evening before with technician name, photo, and arrival window.

  2. 02

    Diagnose & quote

    Flat-rate options presented for common repairs; time-and-material work quoted before proceeding.

  3. 03

    Fix & follow up

    Invoice reviewed at the property and follow-up visit scheduled before departure if parts are ordered.

FAQ

The questions that come up before most engagements start.

Do you offer emergency service?

Evening and weekend slots are available for urgent conditions — active leaks, no heat in winter, and electrical hazards. Premium rates for after-hours calls are disclosed when you book, not added to the invoice. We triage over the phone to confirm an emergency slot is the right response before dispatching.

Are you licensed and insured?

Yes. License numbers for each trade are posted on our website and appear on every invoice. We carry general liability and workers' compensation — certificates are provided on request for landlords, HOAs, or property managers who require them.

What warranty do you provide?

One-year labour warranty on most repairs and manufacturer warranty on installed equipment — terms on every invoice in plain language. Warranty repairs are prioritised and scheduled without charge for the return visit. We track warranty work to identify product or installation patterns that need addressing.

How is pricing determined?

Common repairs use flat-rate pricing so you know the cost before approving the work. Complex or diagnostic-dependent work is quoted after inspection with a written approval before proceeding. We do not add a supply fee or shop charge on top of listed prices — the total is what is on the estimate.

Talk to Satchel Carry

Satchel Carry provides licensed home services — plumbing, HVAC, and electrical with upfront pricing, appointment windows that hold, and a labour warranty on every repair.